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Starts at. $59 /mo. Up to 940 Mbps. Plus taxes. Installation fee may apply. 20X faster upload speed than cable*. Unlimited data on a 99.9% reliable** network. FREE modem and installation - $299 value. Stream HD content from up to 8+ devices.1120 S Tryon St Ste 700. Charlotte, NC 28203-4244. Visit Website. (833) 692-7773. Average of 427 Customer Reviews. Read Reviews. Brightspeed is slowly building out a fiber network that offers a pretty great value at $65 per month for up to 940 Mbps. That’s just 7 cents per Mbps, which puts it right in line with top fiber providers like AT&T. ... and seems to be fairly reliable—although we have heard some complaints of outages and interruptions. That said, it is DSL ...Order new services. 833-692-7773 (MYBRSPD) Customers using a TTY device may contact the phone number on this page for assistance.Take your performance to the next level. Signs you need a WiFi extender. Adding a second internet line. How to upgrade your speed. Was this page helpful? Maximize your internet connection performance with support articles from Brightspeed. Optimize, troubleshoot, and learn more about internet and WiFi speeds. Starts at. $59 /mo. Up to 940 Mbps. Plus taxes. Installation fee may apply. 20X faster upload speed than cable*. Unlimited data on a 99.9% reliable** network. FREE modem and installation - $299 value. Stream HD content from up to 8+ devices.Brightspeed is the worst internet in the universe. It constantly drops, at least 3 or 4 times a night. Customer service is pathetic. There is another company currently laying fiber in our county and people are dumping Brightspeed and switching as soon is …We recommend using Brightspeed equipment to access your Greenville internet services for the most reliable experience and robust technical support. However, you may be able to use a third-party modem with your Greenville Brightspeed services. Find out if you own a Brightspeed compatible modem that has been tested for use on our network. Mobile phones are both good and bad. On the positive side, they help families stay connected and are helpful in emergencies. During power outages when traditional phone service is out, mobile phones may still work.Around midnight on October 1st, thousands of customers in our town (Holly Springs / Fuquay-Varina NC) went down. Contacted CenturyLink for support, they say they can't help because we have been transitioned to Brightspeed. Brightspeed support isn't operating until Monday October 3rd. What in the actual F… 8 Sort by: Open comment sort optionsBrightSpeed internet provides terrible, slow, service, with frequent outages.Any attempts at having issues resolves via customer service are useless, as the staff cares little to fix the problem(s).Happy under CenturyLink, abysmal service under BrightSpeed Had CenturyLink for years as only ISP offered at our address. Speeds only ok, but service was best I’ve had with an ISP. Speeds as advertised and very few outages. When outages happened, they’d have a tech out immediately to fix issues in our area and would often beat estimated fix ... The app can help you troubleshoot when there is an area outage, another technical issue at your home or if your service has been suspended. The Troubleshooter tool can be accessed to diagnose problems with your service. When an outage is detected by Brightspeed the Troubleshooter tool will show a “Known Outage Found” message. Other Brightspeed customers elsewhere in the county have reported similar long-term outages in recent months and corresponding customer service issues. “We have had just a harrowing event with them,” said Tracy Hanner, a Brightspeed customer in western Chatham County whose broadband was out for almost two weeks during the holidays.Get ready for super reliable internet with a dedicated connection to your home—and WiFi 6 (requires compatible devices) that covers every room. Our goal is to connect 3 million homes over the next five years, and …Log in to access our most popular tools. Internet Speed Test. Troubleshooter & Outage Check. Where's My Technician? Service Appt. Manager. Quick Bill Pay. Find Available …In today’s fast-paced digital world, having a reliable and efficient internet connection is crucial for businesses and individuals alike. However, internet outages and technical issues can occur from time to time, causing disruptions in pro...May 18, 2023 · Two days, three outages. On Wednesday night, Buckingham County residents experienced their third internet outage in less than 24 hours. Brightspeed officials worked to correct it and say they’re doing everything possible to prevent these in the future. Brightspeed is the internet and phone service company that acquired the customers of Lumen ...

This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. It is common for some problems to be reported throughout the day. …From coast to coast and border to border, Brightspeed Long Distance lets you call all over the U.S. and around the world with crystal-clear connection. ... Troubleshooter & Outage Check. Where's My Technician? Service Appt. Manager. Quick Bill Pay. Find Available Services. Brightspeed services support. Internet.To pay your bill by phone, call 833-692-7773. Once you pay, an order to restart service will be created automatically; you do NOT need to contact us after you've made your payment. Note: You can also pay your bill by mail or in person, but your service will be restored only after your payment is posted to your account.Starts at. $59 /mo. Up to 940 Mbps. Plus taxes. Installation fee may apply. 20X faster upload speed than cable*. Unlimited data on a 99.9% reliable** network. FREE modem and installation - $299 value. Stream HD content from up to 8+ devices.

RE: Brightspeed Fiber Issues. I reached out via chat yesterday when there were connection issues and this was the lovely message I was left with. That number is the same as Quantum's "Success Team". Regardless of what it was, it's a bit concerning that the Brightspeed Chat Rep is telling me that they don't handle our service. This thread is ...If you think you're having a problem with your internet service, start with our Troubleshooter for a fast, convenient way to identify and fix common issues. If your results aren't what you were expecting or you need more assistance, call or chat with our support team. We're here to help.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Check for outages. Concerned about paying your . Possible cause: This heat map shows where user-submitted problem reports are concentrated ov.