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To troubleshoot issues with your FiOS cable box, check the power connection to ensure the cable box and the outlet are switched on. Additionally, verify that the HDMI and other coaxial cables are securely attached to your TV and the cable box. Next, proceed with restarting the cable box. Begin by unplugging the power cord from the …I recently returned the Verizon Quantum Gateway (G1100) router I had been renting and bought a TP-Link Archer A7 (AC1750). I have no problem with the internet, but have lost the ability to access the on-screen tv guide on the set top box. It says I have no data connectivity on the STB. The tech I ta...Verizon changed the Fios guide in late 2020 and changed it to a Fios TV Interactive Media Guide that allows you to have search features, internet, and television in one system. Furthermore, you can access the features, functions, channel guide, Pay Per View, and On Demand content right from the Interactive Media Guide.Fios TV Voice Remote not working? Use the video above to help you set up your Fios TV Voice Remote for Fios TV One by Verizon. Be sure to head over our websi...Fios TV listings Mix and match plans Packages More Fios TV1 The Most Fios TV1 Fios TV Mundo2 Fios TV Mundo Total1 Your Fios TV Visit verizon.com for channel information. 1 Fios TV Local Package and regional sports are included. 2Fios TV Local Package and some regional sports are included. Local & Regional Sports Channels not shown. Visit ... Get more out of your Fios services (Internet, TV, and Apps). For additional information visit Welcome to Fios. Getting help is easy on Fios TV. Using your Fios remote, turn to Channel 131 for: Interactive learning. How to videos. Self-help tools. Check your bill balance, and more.Select TV Listings; Select the desired method to use to view the TV listings and press OK; Navigate to the program you want to record in the TV listings and highlight it; Press the Record button on your remote twice (The first button press records the program, the second button press records the TV series) From the DVR menu in the guide Update the ICS settings via the app settings, as well as the device settings. On the remote, press on the IR sensor at about 45 degree angle from the floor. While the sensor is in this horizontal position, press and hold on the button labelled “enter”, but do not release. fix itself.Apr 22, 2019 · Verizon FiOS offers not just fiber internet, but TV and home phone service as well and that is a whole lot to cram into one monthly billing statement. If you're considering the service, see what ... Main Reasons for Fios TV Remote Not Working. SCENARIO. REASONS. 1. If you forget to replace the old batteries with newer ones, the remote won’t work. 2. If the remote has a pairing issue with the Fios set-top box, you cannot use it. 3. Fios box won’t receive IR signals from the remote if an object obstructs the signal.you could try a quick reboot of the box. like a computer, dvr's sometimes get stuck and a simple reboot will fix. Just unplug from electric for 30 seconds or so. Plug back in and wait for the clock to show the correct time. Could be that simple. Cant hurt to try anyway.With Verizon Fios TV you can: View content on eligible devices (tablets, smartphones, and PCs, etc.) anytime and anywhere you can find an internet connection. Watch select shows, live TV, movies and original series on demand. Access premium channels included with your Fios TV subscription. Create sub-accounts for other members of your household.Re: Remote DVR, guide, menu buttons etc not responding. Working for TV power on/off. 06-19-2013 01:31 PM. While it could be the remote, it is possible that it could be a problem with the DVR. Try using the buttons on the face of the DVR to control it. If these function, then it probably is a faulty remote.router to a coax outlet. (Required for Fios TV) • Separate subscription required for Fios TV; not available in all areas. B. Connect the Ethernet cable from your router’s WAN port to an Ethernet outlet. (Required for internet speeds greater than 100 Mbps) C. Connect the power cord to your router then to an electrical outlet.The Verizon FiOS set-top box acts as the control center for your TV service. Problems with the set-top box's configuration, the FiOS modem connection or other settings can disrupt the reception from your TV service. Reset the Verizon router and set-top box if the channels are unavailable to return your TV service to a working condition.

Once the system is rebooted, the remote will be largely adjusted and start working. 5. Replace Batteries: It is possible that the system is not responding to the remote because the remote does not work. So, before making an impression that the remote is defective, check the remote’s batteries. Try replacing the battery.Let's check for the most common issues first. Wipe clean the front of the Set-Top Box (STB). Carefully clean the entire remote control using a slightly damp cloth. Clear away any objects blocking the line of sight between your remote and the front of your STB. Replace the batteries in your remote control with fresh ones.3.Check your Fios Router: Sometimes, there might be an issue with the Fios router. You can restart your router. You can restart the router manually. You need to press the red button to reset the fios router. Keep holding the button for around 5 seconds then the router would turn off. It will reboot and be back in service in about 2 minutes.tech support said to unplug the fios router and the STBs to reset them all. and the TV menus would work. that did not help. i don't see the menus for the 3 boxes i have. when i look at the network on the router config, i see only computers, anything coax does not show. previously when the menus did show up, the STBs were showing up under the ...Sep 15, 2023 · To program your Verizon P265 remote, follow these steps: Make sure that your TV and Fios set-top box are both powered on. Press and hold the OK and Fios TV buttons together. Once you release the buttons, the red light on the remote will blink twice and then remain on. Next, press and release the Play/Pause once every second.

Get the help you need with step-by-step solutions to your questions. INTERNET Troubleshooting internet issues. INTERNET Check for service outages. INTERNET How to restart your router or set-top box. Account How to check your order status. Account How to check your trouble ticket status. PHONE Troubleshooting phone issues.Many Verizon Fios TV problems can be fixed by rebooting the set top box. Click on options, customer support, top support tools, scroll down and choose reboot...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Aug 6, 2020 · Hello, my name is***** am . Possible cause: Verizon Fios Montgomery Village. Digital Cable. Verizon Fios Wash. Met. - Herndon. Digi.