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Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)You can start by clicking the "direct message" icon on the upper right page of the forum page. Once you click on that, input our shared handle "Xfinity Support" to send us a direct message. If you're signed in to your forums profile and because you have already posted to the public page, you should have the option to do so. 0.How to Turn On/Off Closed Captions on HBO Max (Tutorial)In this video, I will show you how to turn on/off closed captions on HBO maxFor business inquiries: p...Fire TV devices offer closed caption support on any app that allows them, but sometimes a user might feel like the fonts are too small or too big for that ma...Hi there! Thanks for reaching out to us. In these situations where you do not have the option to turn on Closed Captions in the app, you will need to use your TV's setting for Closed Captioning. If you have an insignia TV you can find the instructions below:Whether you find the subtitles distracting or simply prefer to watch without them, Xfinity offers an easy way to disable subtitles and enjoy a seamless viewing …Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes.This is caused by the Closed Captioning (CC) system being activated either through your TV or the set-top box. To disable this feature, please review the following steps: On your TV, turn off CC. Note: you may need to use the remote or refer to the manual that came with your TV; On your set-top box, check to make ...Turn CC on or off using the X1 Accessibility Settings menu. To access Accessibility Settings: Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your ...Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …For the hearing impaired, learn how to turn closed captioning on and off on your TV and where you can find other TV and remote-related tutorials on your TV w...I was able to successfully turn subtitles on and off multiple times in the HBO Max App on my X1 cable box, and change the language while watching House of the Dragon by choosing the subtitle option I wanted, and then pressing "Last", to go back to the show, which then plays with the subtitle option just selected showing on screen successfully.Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default).Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences. Tap Caption size and style. On this screen, select either Text size or Caption style to customize the appearance for your device. Android (Samsung devices) Open the Settings app. Select Accessibility. Select Hearing.On Xfinity; Via Streaming Device Settings. On Apple TV; On Roku TV; On Fire TV; Via TV Settings. The first method to get rid of the closed caption is to turn it off from the accessibility settings of your TV. However, it will only work if you are watching TV over the antenna or via a direct cable connection without using a set-top box.

For most of the cable boxes, press A on your remote or settings. If you have the new World Box Remote, try either Menu or Options. (I don't have a World Box Remote.) There will be an option to turn off the captioning. Just follow the screen prompts. Satch. William_M Posts: 1,085 Verified Employee Moderator. August 2022.Step 3. Navigate to the subtitles button and choose to turn on or off. Method 2: Using Subtitle Settings. Step 1. Open Apple TV and choose the settings icon. Step 2. Go to " Accessibility " > " Subtitles and Captioning ." Step 3. Toggle on or off " Closed Captions and SDH ." Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ... CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ...

In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...Swipe down to enter the player menu. Swipe right to the "Subtitles" tab. Select "Closed Captioning" from the options. Toggle the closed captioning option to "OFF.". Roku. Go to "Settings" on your Roku device. Select "Accessibility" followed by "Captions.". Toggle the closed captioning option to "OFF.".…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. SD Closed Captioning will appear on your TV screen with white . Possible cause: Press Play to continue watching the film. To adjust closed captioning through t.